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Privacy notice pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”)
on the processing of personal data in connection with the BRM Follow-up application
This notice sets out, pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”), the information on the
processing of personal data connected with the use of the BRM Follow-up mobile application (hereinafter, the
“App”). The App is a digital tool reserved for physicians (“Physician” or “Physicians”), intended to support the
documentation and management of the clinical follow-up of patients who have received implants of medical
devices manufactured or marketed by BRM Extremities S.r.l. (“Patient” or “Patients”).
The App cannot be accessed or used directly by Patients. Patient data are entered into the App exclusively by
the Physician, or by staff authorized by the Physician within the relevant healthcare organization.
1. The Controllers
The Physician and/or the healthcare facility
The Physician treating the Patient, or the healthcare facility on whose behalf the Physician works, is the
controller of the personal data necessary for the Patient’s diagnosis, healthcare, treatment, management of
clinical records and follow-up. The identity and contact details of the controller providing the healthcare service
are communicated to the Patient by the Physician and/or the healthcare facility in the privacy notice relating to
the care relationship. The Physician is responsible for: using the App exclusively for treatment and follow-up
purposes; not entering any direct identifiers of the patient into the App, except for the e-mail address within the
limits set out in this notice; using identification codes that do not allow BRM Extremities S.r.l. to trace the
identity of the patient; entering only data that are relevant, adequate and necessary, and verifying the
correctness of the code used.
BRM Extremities S.r.l.
BRM Extremities S.r.l., VAT No. 08683610961, with registered office in Milan (20145 – MI), Via Lorenzo
Mascheroni 29, and operational headquarters in Civate (23862 – LC), Via Privata ai Campi 7, Italy, e-mail:
privacy@brm-extremities.com (hereinafter, “BRM”), acts as an independent controller for the processing of: the
Physician’s personal data relating to registration with and use of the App; the data necessary for the technical
and administrative management of the relationship with the Physician; the Patients’ data available in the App in
pseudonymised form and without direct identifiers, including sex and year of birth, used exclusively for internal
aggregate statistical analyses on the use, distribution and positioning of BRM devices, as well as for
assessments relating to product portfolio management; the data necessary for managing the security of the App
and systems.
For the aforementioned statistical purposes, BRM does not process the Patient’s name, tax code, contact
details, e-mail address or other direct identifiers, and does not hold the key that allows the identification code
used in the App to be linked to the Patient’s identity.
The e-mail address collected for sending the privacy notice is stored in an environment logically separate from
the dataset used for statistical processing and is not accessible to the persons carrying out such processing.
2. Data subjects and categories of data
Physicians
BRM processes the personal data of the Physicians who use the App, including:
• identification and professional data: first name, surname, facility of affiliation, country, professional e-
mail address;
• access and security data: language set in the App, date and time of last access, device identifier for
push notifications, user ID, password in protected form, access and activity logs, IP address, device
data and technical information necessary for the security of the App;
• data relating to the use of the App and to the BRM devices used (e.g. type of prosthesis with which the
individual Physician works);
• profile picture, if the Physician chooses to upload one.
Patients
For treatment purposes, the Physician may enter into the App the data necessary and relevant to the clinical
follow-up, such as:
• data concerning health and the care pathway: diagnosis and relevant clinical information, data relating
to the surgery, date of surgery, implanted device and related identifiers, follow-up outcomes, weight
and other relevant clinical parameters;
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• images of the area affected by the surgery and other diagnostic tests strictly relevant to the follow-up,
where entered by the Physician (the Physician is advised to take images and recordings of the Patient
keeping the area captured to a minimum and absolutely avoiding capturing the face and any other
distinctive bodily features of the Patient (tattoos, other identifying features));
• technical data of the implanted device;
• minimised demographic data (sex and year of birth of the Patient). These data are collected exclusively
to allow the production of internal aggregate statistics on the distribution, use and positioning of BRM
devices by sex and age;
• the Patient’s e-mail address, which is collected and processed solely and exclusively for sending the
privacy notice.
The Physician may not enter any identifying data of the Patient into the App, except for the e-mail address for
sending the privacy notice, which, once entered, will no longer be accessible to the Physician, but will be stored
in the backend and accessible only to the authorised system administrator and within the limits strictly
necessary for the technical management of the service and for the fulfilment of the information obligation.
3. Purposes, roles and legal bases
Processing by the Physician or the healthcare facility: treatment and follow-up
The Physician, or the healthcare facility on whose behalf the Physician works, processes the Patient’s data for:
• diagnosis, healthcare, treatment and clinical follow-up;
• documentation and management of the care pathway;
• clinical assessment of the outcomes of the surgery and of the Patient’s condition;
• storage and consultation of healthcare records, within the limits and for the periods provided for by
applicable law.
For such processing, the controller is the Physician and/or the healthcare facility where the Physician works. The
processing of data concerning health is carried out, where necessary for the purposes of diagnosis, healthcare
or medical treatment, pursuant to Article 9(2)(h) GDPR and Article 9(3) GDPR, by or under the responsibility of
professionals subject to professional secrecy. The legal basis under Article 6(1)(b) or (e) GDPR is identified by
the Physician and/or the healthcare facility in relation to the care context and the applicable rules.
The Patient’s consent is not required for processing strictly necessary for treatment. The Physician and/or the
healthcare facility remain obliged to provide the Patient with their own privacy notice on the processing of data
within their care relationship.
BRM: management of the physician account and operation of the App
BRM processes the Physicians’ data in order to:
• evaluate access requests, create and manage the account, authenticate the user and administer
access authorisations;
• make available, maintain, update and protect the App;
• provide technical assistance, handle support requests and prevent unauthorised use, fraud, security
incidents or breaches of the terms of use;
• manage the contractual or pre-contractual relationship with the Physician;
• send push notifications to the Physician, if enabled by the Physician in the App settings.
The legal basis is Article 6(1)(b) GDPR, where the processing is necessary for the performance of the contract or
of pre-contractual measures requested by the data subject; for security activities, prevention of abuse and
protection of systems, the legal basis is Article 6(1)(f) GDPR, on the grounds of BRM’s legitimate interest in
ensuring the security, integrity and continuity of the App and of its systems.
BRM may send Physicians communications strictly necessary relating to the App, security, service updates,
devices and regulatory requirements. Such communications are sent, where necessary for the contractual
relationship or for security, without requiring consent. For push notifications, if enabled by the Physician in the
App settings, the legal basis for the processing is Article 6(1)(b) GDPR.
BRM: Follow-up, internal device statistics and Patient e-mail address
BRM uses the data available in the App, associated exclusively with identification codes and without direct
identifiers of the Patient, in order to:
• produce internal statistics on implanted devices in aggregate form;
• understand which devices are most widely used;
• analyse the distribution and use of the devices on the market;
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• analyse the distribution and use of the devices in relation to sex and to age groups derived from the year
of birth;
• understand, on an aggregate basis, the spread of BRM devices across different demographic segments;
• support internal assessments relating to quality and product portfolio management;
• monitor aggregate data relating to follow-up;
• prepare internal reports in aggregate form and without direct references to individual Patients.
BRM does not use the App to track the patient or the individual product in a way that can be linked to the identity
of the patient.
The legal basis for the processing carried out by BRM is, as the case may be, Article 6(1)(f) GDPR, for BRM’s
legitimate interest in managing, assessing and improving its devices and in knowing aggregate data on their use
on the market, and Article 6(1)(c) GDPR, where the processing is necessary to comply with legal obligations.
BRM does not use the App data for research and development activities.
The patient’s e-mail address is processed exclusively to allow the sending of the privacy notice relating to the
use of the App and the related processing. For this purpose the legal basis is Article 6(1)(c) GDPR, where sending
the notice is necessary to comply with the information obligations laid down by the GDPR, and/or Article 6(1)(f)
GDPR, for the legitimate interest in documenting and giving effect to the information provided to the data
subject.
4. Whether provision of data is mandatory
Provision of the Physicians’ data necessary to create and use the account is required in order to access and use
the App. Failure to provide such data prevents BRM from enabling the account or providing the related service.
Provision of the Patient’s data strictly necessary for treatment and follow-up in the App is left to the Physician’s
clinical judgement and to the rules applicable to the care relationship. If the necessary data are not entered,
some features of the App may not be available.
Provision of sex and year of birth is necessary to allow the production of internal aggregate statistics on the
distribution and use of the devices by demographic characteristics. Failure to provide such information may
limit the completeness of internal statistical processing.
Activation of push notifications is at the Physician’s discretion. If the setting is not enabled, push notifications
will not be sent.
5. Recipients of the data
The data may be processed, each within the limits of their respective competences and purposes, by:
• Physicians, healthcare facilities and staff authorised by the relevant healthcare controller, for treatment
and follow-up purposes;
• authorised BRM staff, within the limits strictly necessary and in accordance with authorisation profiles;
• providers of IT, cloud, hosting, security, maintenance, support and backup services, appointed as
processors pursuant to Article 28 GDPR when acting on behalf of the controller;
• consultants, notified bodies, competent authorities, distributors, importers and other parties involved
in the supply chain or in the vigilance of devices, where disclosure is necessary for regulatory
obligations, quality, safety or the protection of rights;
• other parties acting as controllers, where required by law or necessary for the establishment, exercise
or defence of legal claims, whether in court or out of court.
6. Retention
BRM retains the data for no longer than is necessary to achieve the purposes for which they are processed, in
compliance with the principles of data minimisation and storage limitation.
In particular:
• data entered by the Physician, the Physician’s account data and the administrative data connected with
the use of the App are retained for the duration of the relationship, unless further retention is necessary
for legal obligations, handling of disputes and/or protection of rights;
• pseudonymised data used for internal statistical processing, including sex and year of birth, are
retained for the time strictly necessary to achieve the purposes set out above and, in any case, no
longer than 5 years from collection and/or from the termination of the relationship with the Physician,
unless further retention is necessary for legal obligations, handling of disputes and/or protection of
rights;
• technical and security logs are retained for 6 months, unless further retention is necessary to detect or
manage security incidents;
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The retention periods for other healthcare records for treatment purposes are determined by the Physician or
the healthcare facility, as independent controllers, in accordance with applicable law.
Upon expiry of the applicable periods, the data are deleted or, where technically and legally possible,
transformed into aggregate data that cannot be linked to individual Patients.
7. Methods of processing and security measures
Personal data are processed by means of IT and telematic tools, using logic strictly related to the purposes and,
in any case, in such a way as to guarantee the security and confidentiality of the data in accordance with
applicable law. Processing is carried out electronically, through management and storage systems using state-
of-the-art hardware and software. In order to provide high-quality services to data subjects, the Controller may
make use of services provided by specialised companies, which are duly informed of their responsibilities
through the signing of a specific data processing agreement appointing them as processors pursuant to Article
28 GDPR.
For Patient data, BRM adopts pseudonymisation measures and logical separation of direct identifiers from the
data used for statistical analyses. Access to the data is restricted to authorised persons only on a need-to-know
basis, according to differentiated and logged authorisation profiles. The e-mail address used to send the privacy
notice is segregated from the dataset used for statistical processing. Statistical reports are prepared in
aggregate form and with measures suitable to prevent the disclosure or inference of information relating to
individual Patients.
The data are stored on servers located within the European Union. To send push notifications BRM uses
Firebase Cloud Messaging, a service provided by Google. This service involves the processing of technical
device identifiers, notification tokens and, where strictly necessary, internal identifiers associated with the
Patient. Use of the service may involve the transfer of personal data to the United States. The transfer to Google
LLC takes place on the basis of the European Commission’s adequacy decision for the EU–U.S. Data Privacy
Framework, pursuant to Article 45 GDPR. The Controller will not transfer any other data outside the European
Union.
The data are not subject to decision-making based solely on automated processing, including profiling, which
produces legal effects concerning the data subject or similarly significantly affects them within the meaning of
Article 22 GDPR.
8. Rights of data subjects
With respect to the relevant controller, the data subject has the right, within the limits and under the conditions
laid down by the GDPR, to obtain from the controller confirmation as to whether or not personal data concerning
them are being processed and, where that is the case, has the right:
• to obtain access to the personal data (Article 15 GDPR), to request the rectification (Article 16 GDPR) or
erasure (Article 17 GDPR) of the personal data or the restriction of processing of the personal data
concerning them (Article 18 GDPR), or to object to their processing (Article 21 GDPR);
• to receive the personal data concerning them in a structured, commonly used and machine-readable
format and to transmit those data to another controller (data portability, Article 20 GDPR);
• to be informed of the existence of automated decision-making, including profiling;
• where consent has been given, to withdraw consent at any time without affecting the lawfulness of
processing based on consent before its withdrawal (Article 13(2)(c) GDPR);
• to lodge a complaint with the supervisory authority: Garante per la protezione dei dati personali (Italian
Data Protection Authority).
The Patient exercises the rights relating to processing for treatment and follow-up by contacting the Physician or
the healthcare facility that is the controller of the care relationship.
For processing carried out by BRM as controller, the data subject may contact BRM at the following contact
details: Civate (23862 – LC), Via Privata ai Campi 7; Tel. +39 0341 1693087; E-mail privacy@brm-
extremities.com, preferably stating “Privacy - BRM APP Follow-up” in the subject line of the communication.
9. Updates to this notice
BRM may update this notice to reflect regulatory, organisational, technical or functional changes to the App. The
updated version will be made available through the same communication channels.